Introducing Metlife’s My Leave Navigator: Your Guide to Disability and Absence Benefits
Now more than ever, you need clear and accessible guidance on your disability and absence benefits. At MetLife, we understand that navigating these processes can sometimes feel overwhelming, which is why we’ve worked hard to make it even easier for you to understand and manage your disability and absence benefits for leaves.
Listening to our customers and helping them navigate life’s challenges has always been a priority, and we are committed to continuing this focus. As part of MetLife’s ongoing efforts to enhance your online experience, we are excited to announce the launch of My Leave Navigator — a new tool designed to streamline and simplify the way City of Memphis employees file an absence or disability claim.
With My Leave Navigator, you’ll have the support you need to file your claims easily and track your benefits confidently.
Important Documents and Links
Select a section below to find out more information on how MetLife can assist you!
Get expert guidance for confident decisions. Have any questions? Please call MetLife directly at 1 800 GET-METS (1 -800 438-6388) and talk with a benefits consultant.
What's New
Our new Childbirth Intake process will guide you through the end-to-end journey of filing a claim. We will help you clearly understand your different benefits and make it easy to navigate each step. Click below for more information on how to “File a Disability Childbirth Claim”.
Intermittent Absence
Click below for more information on how to submit time taken on an
intermittent absence.
How Leave of Absence Events Work
We know the importance of creating a highly supportive experience to help employees navigate a leave of absence and understand how their benefits work together.
ADA & PWFA
The Americans with Disabilities Act (ADA) or Pregnant Workers Fairness Act (PWFA) may help an individual if a covered
disability or pregnancy impacts that person’s ability to perform their job. These laws may seem complex and confusing and we are here to help.
MetLife Portal
My Accounts:
Get an overview of your policies and see what other benefits are available.
Claim Center:
See details and status updates for all your claims; get helpful information about the filing process.
Documents & Forms:
See your Explanation of Benefits(EOB) to learn what was covered and why; view and download other forms.