Contact Us

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  • Phone:
    (901) 636-6800
  • Email:
    TotalRewards@memphistn.gov
  • Email:
    benefitsquestions@memphistn.gov
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Organization/Vendor Contact Information

City of Memphis Employee Healthcare, Retirement & Disability Services

Benefit/Function: Employee and Retiree Benefits
O: (901) 636.6800
Fax: (901) 636.8486
E: benefitsquestions@memphistn.gov
Website: https://www.benefitsmemphis.com/

Health Equity

Benefit/Function: Flexible Spending Accounts—Medical and Dependent Care; Health Reimbursement Arrangements—Group plan
O: (866). 375.1323
Website: https://my.healthequity.com/

Empower Retirement

Benefit/Function: Deferred Compensation [457(b)]; Defined Contribution [401(a)]
O: (855) 756-4738 / (901).864.8211
E: Austin.Maness@Empower-Retirement.com

ViaBenefits

Benefit/Function: Retiree Health Coverage and Reimbursement Arrangements (HRA)
O: Pre-65-- (866) 201.0437
Website: https://marketplace.viabenefits.com/memphis/login
Medicare Office: Pre-65-- (866) 201.0437

Blue Cross Blue Shield TN

Benefit/Function: Medical, Dental & Vision Insurance
O: (888) 796.0609
Website: https://www.bcbst.com/memphistn Benefit/Function: Healthcare
O: (866) 926.9803
Website: https://www.bcbst.com/

Express Scripts

Benefit/Function: Pharmacy
O: (800) 282.2881
Website: http://www.expressscripts.com

ARAG

Benefit/Function: Legal Insurance - Group# COM-18314-0001-001; MSCAA-18314-0001-002; Center City-18314-0001-003
O: (800) .819.6010
Website: https://www.araglegal.com/

Colonial Life

Benefit/Function: Voluntary Insurance
O: (800) 325.4368 / (901) 507.8880
Website: https://www.coloniallife.com

Aflac

Benefit/Function: Voluntary Insurance
O: (901) 866.2190 (Local Agent)

Concern

Benefit/Function: Employee Assistance Program (EAP)
O: (901) 458.4000 / (800) 445.5011