Getting Started
Death Benefits
Step 1:
Contact the Manager or the Division where the deceased worked and report the death if possible. If you are not able to reach them or do not know who to contact, notify the Human Resources Benefits Service Center at (901)636-6800
Step 2:
After notification of the death, the Benefits Service Center will notify the division, determine the deceased employee status, and research for the beneficiary on file.
Step 3:
The Benefits team will send a death claim packet by mail and/or via email to the designated beneficiary
Step 4:
Upon receipt of the completed packet, the Benefits team will submit the death claim request to Standard for payment.
Step 5:
Payment will be sent to the legal department for disbursement and the legal department contacts the beneficiary for approved payout
Surviving Spouse/ Dependent
Step 1:
Contact the Manager or the Division where the deceased worked and report the death if possible. If you are not able to reach them or do not know who to contact, notify the Human Resources Benefits Service Center at (901)636-6800
Step 2:
After notification of the death, the Benefits Service Center will notify the division
Step 3:
The Benefits team will send a surviving spouse/dependent packet by mail and/or via email to the spouse or dependent
Step 4:
Upon receipt of the completed packet, the Benefits team will place the request on the Pension Board agenda for approval.
Step 5:
After approval, the request will be sent to the pension payroll team for calculations and payouts and the spouse and/or dependent are notified via mail or email
Your Guide to Beneficiary’s Death Benefits
How Can We Help You?
