OPEN ENROLLMENT 2024 FOR RETIREES
ATTENTION:
EMPLOYEES CAN ENROLL BY PHONE, THROUGH ONLINE APPOINTMENTS OR IN-PERSON ENROLLMENTS AT VARIOUS CITY LOCATIONS. TO FIND A LOCATION NEAR YOU – CALL 901-636-6800 or CLICK BELOW FOR A LIST OF LOCATIONS AND TIMES
“It’s the Open Enrollment 2024 season!”
This is the time of year when we encourage you to take some time to re-evaluate your current and future benefits needs. This year’s enrollment is MANDATORY, this means that everyone is required to re-enroll! Failure to re-enroll will result in a termination of all benefits on December 31, 2023.
We are offering several enrollment options:
THERE ARE 4 WAYS TO ENROLL OR MAKE CHANGES TO CURRENT BENEFITS.
Over the phone – Dial 901-636-6800, one of our team members will assist with your enrollment by phone.
Make an appointment online– Schedule an appointment with one of our team members who will call you and guide you through the enrollment process or complete the process for you.
Self-Enrollment – Log into ORACLE Fusion via the Total Rewards website to use the self-service portal.
In-person at several locations– Click in the area below to find out what locations. No Appointment is Needed for the in-person enrollment events!
Important Documents and Links
Select a section below to find out more information
CLICK BELOW TO SCHEDULE AN APPOINTMENT
Appointments are available by phone to assist you with your enrollments. We have a dedicated Total Rewards team ready to call you and walk through your enrollment choices with you or enroll you. Click below to schedule your own appointment for a callback or we will be glad to assist you and schedule your appointment for you at (901)636-6800
We encourage you to access our self-service portal from the comfort of your home, from work, or On the Go 24/7 by logging into your City of Memphis accounts designed just for your individual benefits. Take your time and read what the portal can offer you. See below for more details on assistance with self-service.
In-Person Retiree Enrollment Locations
For your convenience, we are having in-person enrollment opportunities at several city locations. See below for the schedule of locations.
Benefits Booklet Request
2023 Rate Sheet for Retirees
Open Enrollment 2024 FAQs
