ATTENTION: DUE TO COVID-19 & SAFETY GUIDANCE, WE ARE CURRENTLY NOT ACCEPTING WALK-INS OR FACE TO FACE VISITS. ALL VISITS ARE BY PHONE.
Effective April 1, 2023, the City of Memphis will have one healthcare medical plan. This Special Enrollment period will allow you the opportunity to make changes to your medical coverage only. The enrollment period to make your decision will be between the dates of March 6-24, 2023.
If you were currently enrolled in the COM Choice Plan, you will have the opportunity to Opt out of the COM healthcare coverage. If you elect to stay on the COM coverage, no action is needed. Your records will automatically rollover over to the new Select plan. If you would like to change existing tier levels in the new Select plan, please click below to schedule an appointment with one of our team members.
We’ve prepared a list of answers and questions you might have about this decision, your benefits, and about your choices for healthcare providers and/or services. Please review the information in the FAQs below for more information. If you have additional questions or concerns, contact the BCBST Customer Service Center at 888-796-0609 or the Total Rewards Service Center at 901-636-6800. You can also email us at [email protected].
City of Memphis Benefits
Why did the City choose to move employees covered under the Choice Plan to the Select Plan instead of keeping both plans? Without the Methodist network, the two plans have the same hospital providers. Since the Methodist system will no longer be an in-network provider in the Choice Plan, we looked at each plan to see what would be best for the City’s employees. The rates for the Select Plan are lower. The deductible is higher, but employees who migrate to the Select Plan will receive a Health Reimbursement debit card that will offset the added expense. (See more information below.)
If I am not enrolled in any City of Memphis healthcare plan, can I enroll in the Select Plan now? No. You can only enroll in the City’s healthcare plan during the annual open enrollment, which is typically held in the fall of each year.
If I am about to be moved to the Select Plan from the Choice Plan, may I increase my contribution to my Flexible Spending Account? No, you may only make changes to your FSA during annual open enrollment.
Will there be changes to my dental and vision coverage with the switch from the Choice Plan to the Select Plan? No, the coverage is the same under both plans.