Who We Are
At the City of Memphis, our Total Rewards philosophy is built on our commitment to serve our community by supporting, valuing, and empowering our employees. We recognize that our people are the driving force behind delivering exceptional public service, and we strive to provide a comprehensive rewards package that promotes well-being, growth, and engagement at every stage of employment.
We are dedicated to offering competitive and equitable compensation, robust benefits, and opportunities for professional and personal development. Our approach emphasizes fairness, transparency, and alignment with the City’s core values of service, excellence, integrity, and teamwork.
Through our Total Rewards program, we aim to:
- Attract and retain talented and diverse employees committed to serving Memphis residents.
- Recognize and reward performance that drives results, innovation, and community impact.
- Support holistic well-being through programs that enhance physical, financial, and emotional health.
- Foster growth and career development, encouraging continuous learning and advancement.
- Our goal is to ensure every City of Memphis employee feels valued, supported, and inspired to contribute to a thriving city and community.
Mission, Vision, Purpose, Motto, and Values
MISSION: Serve as a center of excellence for customer service by providing a competitive total rewards package that will attract and retain
employees
VISION: To provide the best customer service focused on putting people
first.
PURPOSE: Delivering excellent service by promptly and accurately
responding to all customers every day
MOTTO: Focus on the Work, Deliver excellent service, Seek out
professional development
VALUES: Focus, Integrity, Respect, Excellence (FIRE)