Free Employee Health Center

The Employee Health Center provides FREE healthcare services, including visits, labs, and select medications, with no copays, deductibles, or insurance required. Services are available to full-time and part-time employees, covered dependents, and retirees. All medical information is protected under HIPAA and is not shared with the City of Memphis.
More Information: CareATC-2.2025.pdf

Access Perks

Access Perks is a discount program that provides City employees with 30–50% savings on goods and services, including travel, entertainment, retail, and more. Employees can enroll through the Total Rewards Wellness page and begin using discounts immediately.
More Information: Find Deals, Discounts & More with City of Memphis

Fitness Your Way

Fitness Your Way® gives employees access to thousands of gyms nationwide, plus on-demand workouts and live virtual fitness classes. The City covers the enrollment fee and base package cost. Employees only pay additional fees if they choose upgraded gym memberships or premium services.
More Information: Fitness_Your_Way_FAQs_v2-3.2025.pdf
Wellness-Only

Student Loan Reduction

The City of Memphis offers student loan repayment assistance to eligible full-time employees after one year of continuous service. Loans must be associated with an accredited institution and meet program criteria. The program is administered through Bright Horizons EdAssist Solutions, which also provides free financial coaching and student loan guidance.
More Information: Student Loan Reduction FAQs Financial_Wellness.pdf

Public Service Loan Forgiveness (PSLF)

City of Memphis employees may qualify for the federal Public Service Loan Forgiveness (PSLF) program, which forgives eligible student loans after qualifying payments while working in public service. Employment verification support is available through Human Resources.
More Information: Public Student Loan Forgiveness Website

Mental Health & EAP Resources

The CONCERN Employee Assistance Program (EAP) provides free, confidential counseling and support for employees and household members facing personal, emotional, financial, legal, or substance-related challenges. Mental health benefits also include Talkspace, offering digital access to licensed therapists via text, voice, and video for employees and eligible dependents ages 13 and older.
More Information: EAP_Concern.pdf

Wellness Incentives

The voluntary Wellness Incentive Program encourages employees to improve their health while earning rewards such as merchandise or gift cards. Beginning in 2026, employees may earn a $50 incentive by completing any eligible service at a City of Memphis Employee Wellness Center.
More Information: Wellness – 2025 – Total Rewards

Pet Insurance

Pet insurance is available through Pet Partners Advantage, accessed via EFP and LifeMart, helping make veterinary care more affordable. The plan allows employees to visit any licensed veterinarian in the U.S., with reimbursement for eligible accident and illness expenses.
More Information: LifeMart Login Registration (Create an account to view options)

Sick Leave Bank

The Sick Leave Bank provides paid leave grants to eligible members who have exhausted all personal leave due to a qualifying medical condition. Members may receive up to 1,040 hours of paid leave. Eligible employees may enroll during Open Enrollment by donating a portion of sick leave, with membership effective January 1.
More Information: Sick Leave Bank – Total Rewards